Customer/Supplier Rating
Microtech Cloud Supply Chain provides you with enough information about your customers and suppliers and enables the analysis which help you rate them and run a smarter, more profitable business.
Your enterprise relies on the dependability of your suppliers. Their performance enables yours. Which is why good sourcing entails more than just comparing supplier prices. It requires you to know how a supplier impacts your company overall-from the loading dock to the shop floor to the finance department.
Microtech Cloud Supply Chain Supplier Rating System collects critical data from across the enterprise to provide a complete view of your suppliers' performance. With this information, you can select the best suppliers, reduce supply variability and disruption, negotiate better contracts, and confidently modify sourcing strategies as business needs change.
Not all customers represent the same opportunity. In fact, the majority of customers are not profitable, according to industry studies. The goal today is to rapidly identify which customers represent the greatest potential and then effectively cultivate them to optimize their value. Unfortunately, large-scale success on this front has proven elusive for many financial institutions. Most businesses now are shifting their focus to customer loyalty and retention.
Customer insight is the key to understanding, predicting, and, most important, optimizing customer profitability.
Microtech Cloud Supply Chain provides you with enough information and robust, yet user-friendly, analytical solutions and dashboard capabilities that enable you to not only accurately report on the past but also predict the potential of future customer relationships with greater accuracy, exposing a world of new opportunities and sustainable profitability.